The Challenges 

Regulation

Credit Unions are heavily regulated businesses that require constant technology updates and maintenance for system security, compliance, performance, and technical advances. A Credit Union’s systems must be holistically designed and expertly maintained to meet current and upcoming regulatory requirements.  

Compliance

Keeping up with IT compliance is daunting for most regulated environments, Credit Unions included. IT compliance requires constant focus in an effort to avoid risk of non-compliance with NCUA guidelines. Any limitations in either the number or knowledge of staff members can make it challenging to meet these requirements. New technology such as cloud computing, virtualization, and managed environments provide Credit Unions a flexible and secure infrastructure to assist in meeting compliance requirements. At Pure IT, our infrastructure solutions include business logic, automated updates, alerting, and reporting to help Credit Unions meet compliance requirements.  

Security

Most Credit Unions recognize the significant need to keep up with security, but are often lacking the staff required to maintain daily focus. Based on their recent audits, the NCUA has placed a heavy focus on Cyber Security thereby placing it at the forefront of many Credit Unions’ priority list.  In today’s environment the security team for a Credit Union deals not only with traditional perimeter security but they also must address security issues such as malware, viruses, phishing, and social engineering. Cyber attackers are well funded and cast a wide net, making attacks on Credit Unions both dangerous and likely. We help Credit Unions strengthen their defensive position to keep member data secure.

Technology
Advancement

It is easy to see how Credit Union IT staff can become overwhelmed with keeping the current environment running while trying to address new initiatives at the same time. At Pure IT, we can assist by providing strategic resources to help address new technology initiatives, the need to maximize Credit Union IT investments, as well as provide value back to Credit Union members thru those technology investments. Newer technologies such as cloud computing, virtualization, and managed services create efficiencies, stabilize costs, and enable staff to concentrate their time and efforts on forward thinking initiatives that help progress the Credit Union business.

New Member
Services

In order to improve services for members, Credit Unions continue to invest in new service delivery channels such as mobile account access, mobile check deposit, automated teller machines, and advanced ATM kiosks.  With an agile IT infrastructure from Pure IT, new member services and mobile Credit Union staff enable and support the new ways Credit Unions interact with members.