Office 365 (O365) Mail Flow Troubleshooting tools for Credit Unions

Credit Unions using Office 365 should become familiar with these tools!

The tools are available in your Office 365 Security & Compliance Center at https://protection.office.com and include the following tools to help troubleshoot mail flow issues.

• Queue alerts & Queues
  • https://support.office.com/en-us/article/queue-alerts-and-queues-37640c80-ce6f-47e2-afd1-bc1d3c50e637
• Forwarding report
  • https://support.office.com/en-us/article/forwarding-overview-report-b5543faa-44fa-44c5-8180-fb835e7e452d
• TLS report
  • https://support.office.com/en-us/article/tls-overview-report-3ca3fd21-badd-4805-b078-e468980e26d0
• Connector report
  • https://support.office.com/en-us/article/connector-report-f2738dec-41b0-43c4-b814-84c0a4e45c6d
• Mail loop insight
  • https://support.office.com/en-us/article/mail-loop-insight-cb801985-3c89-4979-9c18-17829a4cb563
• Slow mail flow rules insight
  • https://support.office.com/en-us/article/slow-mail-flow-rules-insight-37125cdb-715d-42d0-b669-1a8efa140813

You must have the Office 365 Exchange administrator role or be a member of the Mail flow administrator role to see the Mail Flow Dashboard and Tools.

Reference:

• https://blogs.technet.microsoft.com/exchange/2018/05/10/mail-flow-insights-are-available-in-security-compliance-center/
• https://support.office.com/en-us/article/mail-flow-insights-in-the-office-365-security-compliance-center-beb6acaa-6016-4d54-ba7e-3d6d035e2b46?ui=en-US&rs=en-US&ad=US

• 15 May 2018
• Kyle Stutzman
• Blog , Infrastructure , managed services
•  0 Comments
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